Happy Tenant Residential Property Management What we do - The Happy Tenant Company

What we do

Find a Tenant

  • Instruct letting agents on your behalf to find tenant
  • Access to specially negotiated letting agent fees with no renewal fees
  • Provide market appraisals by our panel agents
  • Supply agent feedback and liaise between landlord and agent
  • Ensure property is advertised on major portals
  • Oversee creation of marketing brochures
  • Negotiate terms of tenancy
  • Ensure tenants’ references meet relevant criteria

Pre- Tenancy

  • Prepare tenancy agreement
  • Right to Rent Checks
  • Arrange Annual Gas Certificate and check C.O. Alarm
  • Arrange any pre-tenancy work to be carried out
  • Arrange pre-tenancy clean
  • Arrange check in inventory

Full Management

  • Arrange repairs & maintenance
  • Access to specially negotiated contractor pricing where possible
  • Rent collection
  • Key registration
  • Assist with rent arrears recovery process
  • Negotiate tenancy renewals
  • Act as liaison between landlord and tenant
  • Out of hours contact line for emergency maintenance service
  • Carry out annual gas safety inspections and check C.O. Alarm
  • Arrange Interim Inspections if requested – this is a third-party cost
  • Provide free quotations (STC)
  • Protect tenant deposits in our registered scheme TDS
  • Assist with deposit disputes process
  • Process and monitor excelled deposit disputes with The Deposit Scheme
  • Organise on call representatives to issue any relevant notices requiring possession (this is a third-party cost)
  • Out sourced Legal Advice accessed via HTC
  • Marketing with approved panel agents at reduced fees
  • Tenant referencing
  • Right to Rent Checks
  • Pay contractors on your behalf from float / rent
  • Ensure compliance with changing regulation
  • Your own dedicated Property Manager
  • Monthly rent statements
  • Competitive costs from approved contractors
  • Arrange EPC and advise on new regs.