The Happy Tenant Company wins Gold allAgents award for NW11
At The Happy Tenant Company, we’re pleased to announce that we have received the Gold Award for Customer Experience in the allAgents 2017 awards.
We are so excited to see that our alternative business model is being recognised and rewarded and we are also thrilled to see that landlords are being more open-minded and realising that they don’t have to pay through the nose for a mediocre service, when they can pay a one-off annual fee and have everything taken care of [review 261461].
In customer reviews, we were described as efficient, reliable and a first-class service. One customer wrote:
“After switching from a traditional estate agent to The Happy Tenant to let our 1 bed flat in London Bridge for the past year I have been very impressed with how efficiently they have managed the letting and all issues that have arisen. They have always been very quick to communicate with me and my tenants and extremely clear about problems and the options to resolve them. I have felt they have used reasonably priced tradespeople on every occasion.”
allAgents is the UK’s largest customer review website for the property industry. The awards are entirely funded by allAgents meaning every listed firm and branch (over 20,000) is automatically entered, so awards are won based solely on agents’ own customer reviews and ratings and not based on their ability to pay to enter.
The reviews were accumulated during the qualifying period from 1st September 2016 to 31st August 2017 and every agent started day one on zero reviews with every result fully transparent and published on each firm’s profile page for the public to see.
Martin McKenzie for allAgents said that: “We are playing our part once again in recognising some of the best local and national estate & letting agents in the UK who have consistently provided excellent customer experiences over the past year.
With an industry that remains plagued with rogue agents, it is important that the public know that the need not to tar every firm with the same brush.”